Welcome to Anagen Hair. If you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Anagen Hair relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The term ‘Anagen Hair’ or ‘us’ or ‘we’ refer to the owner of the website. The term ‘you’ or ‘user’ refers to the user of our website.

Third Party

The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Using Anagen Hair

We are not responsible for any financial losses or any other damages caused whatsoever. When using Anagen Hair you agree to and understand that you will not:

  • Break or violate any laws;
  • Post anything that breaks our rules
  • Infringe any third party right
  • Distribute viruses or harm anything of our interest

We have the right to cancel any order, we may believe to be suspicious or fraudulent. Any kind of misconduct by any user will not be tolerated and service to or by them will be deactivated.


You are completely responsible for the material and content you submit to our website. We are not to be held liable for any content posted nor are we to be held responsible. We may monitor and record traffic to our site and collect the following information including but not limited to the IP address of your computer and the website which referred you to our website. We do this so we can make ongoing improvements on our site based on what our customers actions are. All content including but not limited to pictures, videos and text are copyrighted by Anagen Hair unless stated. You may not copy, reproduce, distribute or store any material on our website unless given express written permission by us.

Personal Information

We may collect and store your personal information for reasons such as improving our site and making the user experience better. We may use them for advertisement purposes. We will never sell, rent or give you personal data to any third party company without your consent. If we do, we will only collect personal identification information from users only if they themselves submit such information to us. Users can refuse to supply such information but it may stop them from using certain sites or accessing specific parts of our website. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged in the website. If you opt to sign up to our newsletter we may use your email address to send you information about our products or services. You do have the option to opt out of our mailing list and you can ask for personal data to stop being recorded at any time. We reserve the right to disclose user information and personal information to law enforcements or authorities should we feel the need to. The user agrees to be bound by the Anagen Hair privacy policy which are available here.


In order to partake on our site you are required to create an account with us. By creating an account with us you agree all information you provide is correct and truthful and you have permission to make payment using the payment method you provide. You also agree to keep this information up to date and agree not to share your account details with anyone. We will not accept any responsibility if your account has been compromised due to you sharing your account details We have the right to terminate any user account should we feel it breaches our terms and conditions. You agree that the information shared may not be secured. When browsing the website you may see products that we recommend. When you click onto these products you may be sent to a third party website.

Contract of Sales

By placing an order on our site you are offering to purchase a product and subject to the terms and conditions. All orders are subject to availability and conformation of the order price. After you have placed an order with us we will send you an order confirmation email, as soon as possible. This email does not confirm an order acceptance. When we have dispatched your goods we will send an email which confirms we have sent your order. This means we have accepted the order and are obliged to complete the contract. Fulfilment of all orders is subject to availability. If we are unable to fulfil your order for whatever reason an email will be sent to the email address we have on file and a refund will be issued.

We reserve the right to not accept or reject an order if:

  • The product is out of stock
  • In the event of misspelling, pricing or other errors on the website
  • If the billing information provided is incorrect
  • If we are unable to deliver to the address provided

Cancellation & Refunds

If you find the products you purchased from us are not suitable then you are eligible to return them within 30 days of your original purchase date. The returned products should be in original packaging and in unused condition. We cannot accept any items that have been used unfortunately. Return postage must be paid by you if you feel the products are unsuitable for you. This does not affect your statutory rights. If you find the products to be damaged or faulty then please contact our customer service team and they will help resolve the issue.


We Use Jersey Post, Royal Mail And DHL To Ship All Of Our Products Out. All Of Our Products Are Shipped Securely And Are Dispatched Within 24 Hours Of The Order Being Made. We Use Next Day Delivery So After We Have Dispatched Your Order It Is Responsibility Of The Shipping Carrier Used To Get Your Order To You. We Cannot Accept Any Liability For Any Delays Caused By The Third Party Shipping Company. Anagen Hair Are Not Liable For Any Failure Or Delay In Performance Or Its Obligations Which Is Due To The Result Of Any Act, Event, Happening, Terrorism Act, Acts Of God, Governmental Regulations, War, Riots, Fires, Floods Or Anything Else Which Is Beyond Our Control.


Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. This website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). We do not accept any liability or responsibility for any delays caused by third parties. Your use of this website and any dispute arising out of such use of the website is subject to the laws of your specific country. If you have any further queries please send correspondence to: Anagen Hair, 2 Dorset Street, St. Helier, JE23YH, Jersey Channel Islands. Alternatively email our customer service team at: